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Thread: is the website down?
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Old Jan 22, 2025 | 8:34 pm
  #7  
fairhsa
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Join Date: Sep 2007
Location: HK
Programs: Qantas (Lifetime Gold), PAL (Elite), British Airways (now sadly blue), Cathay MPO DM
Posts: 791
I'm not even getting standardised replies from the whatsapp bot. This is appalling. It's almost impossible to phone cathay these days so if you cannot do things online and it affects the WHOLE company and all their platforms, that has to be a huge issue. Their risk management (IT risk management) is highly lacking. I am flying in a few hours and wanted to change to a different flight today ....
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