Originally Posted by
Flier74
To the OP: What is the nature of the complaint, no need to go into full details, just a synopsis, and maybe forum members can point you in the right direction.
Preordered SPML had mouldy items and also loaded incorrectly - double breakfast tray (pastries) instead of a starter / dessert
It was a KSML and was also loaded with seals broken - this was highlighted by the crew who are familiar with the (slightly ridiculous) levels of packaging the KSML usually comes in