Originally Posted by
enviroian
I called Citi to enable the auto pay feature a few months ago and when the Citi agent said autopay will only pay the min amount due, not full balance I said no thanks. Useless.
Call back. You have a choice of minimum due or full statement balance with Citi autopay. I have autopay set up on my Citi AAdvantage card, and the full statement balance is withdrawn from my checking account. My monthly Citi credit-card statement even confirms the amount to be autopaid.