FlyerTalk Forums - View Single Post - Citi charged late fee for payment delayed by ACH processing
Old Jan 21, 2025 | 12:22 pm
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Originally Posted by robosmith
Recently I scheduled a BoA online bill payment for my Citi AAdvantage MasterCard for one day ahead of the due date.

When Citi charged me a late fee, I called and was told the ACH processing had delayed their "posting" until after the due date.

Long story short, I called BoA and their agent called Citi with me on the line, and finally got the late fee rescinded.

BoA agent told me that CitiBank had changed only their airline miles accounts to be delivered by check (which apparently was delayed by the Holidays).

Beware that Citi is playing tricks to levy late fees even for payments received on time and not waiving delays caused by ACH processing.
I suspect that it's much safer to set up autopay directly with Citi if you want to avoid such issues. Whether you're comfortable doing so is a separate issue.
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