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Old Jan 21, 2025 | 3:43 am
  #37  
thijsseh
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Originally Posted by giblet
I have an upgrade with miles booked for one segment of my outbound flight, and now the other two segments are available for upgrade. I called and they said as upgrades are not available on the first flight (even though I already have one) I cannot upgrade all three at once. So I asked to return the first upgrade and upgrade the second two instead, but he was unable to do that, either, because he couldn't reseat me in economy at my original fare class. This seems like a bizarre double bind -- if I already have an upgrade on the first segment, and upgrades are available on the second and third segment, is there any way for me to upgrade all three?
That does not make sense. A competent agent should be able to combine the upgrades for all three segments (assuming you have sufficient miles) I have often done the same for two segments: secured one segment first, noticed a bit later that the other one had become available and called to have them combined. It takes some time and sometimes a supervisor needs to assist (I guess when the agent is not too sure how to do it).
I suggest you call again, ask them politely to check with a supervisor if you hit a problem.
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