Spent 30'+ on the phone about a reservation i made. They couldn't believe how it's possible for me to identify an H fare class ticket and how it's possible getting a semi-flex confirmation but when checking under my bookings i got Q class which is the lowest economy fare bucket!
They said to me, we can cancel this reservation but the price will be higher on the new one and i respond that i expext BA to honour the reservation and the confirmation i received which i fortunately discovered today before getting into trouble while travelling (imaging thinking you have paid for a semi flex with your checked luggage as per your itinerary details and you are waiting for your TPs and find out the hard way you have to pay for a luggage and you will get reduced TPs)

We finished with our conversation saying that this is getting escalated and they will call me tomorrow to offer 1. possible compensation for the trouble i got into plus any TPs, extra luggage etc 2. Issue new ticket but with H fare class and no extra cost.


I will repeat that again. TRIPLE CHECK YOUR PRICING AND FARE CLASSES! YOU MIGHT OVERPAYING! They have completely messed up the website environment.....