FlyerTalk Forums - View Single Post - DOT enforcement action as to refund delays and mishandled baggage reimbursements
Old Jan 20, 2025 | 6:27 am
  #3  
SK AAR
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Join Date: Nov 2004
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There is a big difference in cancelling and requesting a refund of a ticket due to cancellation or delay or reimbursement of expenses incurred to delayed luggage than to asking for reimbursement of a replacement ticket you have purchased on your own. To my knowledge the DOT rules do not protect you against the latter. You simply can’t just purchase a new/presumably much more expensive ticket with another airline just because you are not happy with the rebooking options offered to you or because you can’t get in contact with TK.
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