FlyerTalk Forums - View Single Post - Flying IB via GVA refused entry at BA lounge

Jan 20, 2025 | 4:45 am

#10

ratechaser

Join Date: Feb 2012

Location: London

Programs: Sir Ratechaser Seigneur de la Patience d'un Saint (Mucci), BA Gold, ITA Volare Executive

Posts: 3,823

Quote:

Originally Posted by 1Aturnleft

But it does say in the T&C's:

Access to Lounge 1.1 The Handling Company shall have the right to refuse an Entitled Passenger or their guest (together referred to as “Guest”) entry to the Lounge for any statutory, regulatory or airport policy reasons including but not limited to health and safety policies or fire regulations.

So by fire regulation, I assume this to mean the lounge has a maximum capacity figure and protecting space for BA Club passengers will be the order of the day. Even if not this, the fact it's not limited suggests they could dream up literally any reason they like to refuse entry and they'd still be operating within the T&C's

if the lounge was already full to capacity as defined by H&S or fire regulations then that might be fair enough

But if it is not and BA is choosing to reserve capacity for predicted future BA arrivals, that is an entirely separate commercial decision. If they want to prioritise a silver flying BA Y over a GGL flying IB, then I think the GGL has got their reality check of what their £65k might get them in future...

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