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Old Jan 20, 2025 | 1:51 am
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EmperorNero
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Join Date: Sep 2018
Posts: 17
Turkish PNR missing passenger

I booked TK flight via LM for two passengers for early next month. I was able to get the Turkish PNR and even select seats via avianca.com however for the longest time I could not view the reservation on the Turkish app/website due to the infamous "sales channel" error. Somehow, today I was able to see the reservation but for some reason only one passenger was showing up! I called up TK and the agent said she could in fact only see one passenger and to call the sales agent. I called LM and they confirm that I have two tickets and that I should contact TK for further assistance. He forwarded the tickets to me by email. I'm confused as to how this happened. When I look at the flights seat map, I see that the missing passenger's seat still shows up as unavailable. Is it possible that the missing passenger somehow got broken up into their own PNR? Anyone else experience something like this?
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