FlyerTalk Forums - View Single Post - VP Loyalty: "A Majority of Our Guests Want to Earn Based on Revenue."
Old Jan 16, 2025 | 3:30 pm
  #141  
Repooc17
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Originally Posted by diver858
If AS was moving to a revenue-based program, why would they issue EQM for award travel? Someone could qualify for at least MVPG with a combination of credit card spend and award travel, never paying cash for a ticket - possibly even 75k with some credit card churn.
Status is not as costly to airlines as most people think.

​​​​​Given profitability is the main driver of for profit businesses, there are other ways for airlines to achieve positive bottom line other than core revenue. Award miles balance is a financial liability, so when people use them, that is a reduction to costs, and co-branded credit cards are now a big business for airlines, so additional revenue.

From an intangible standpoint, giving people more ways to earn status does promote retention, so there is also that.

Bottom line, airlines are not charities. There are financial motivations behind what they do.
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