Did anyone else receive an email like this? I reset my password directly from westjet's site but I am curious if a more systemic issue or just an automated flag of my account specifically.
[correct header with my status level]
Dear (zea),
Late yesterday, WestJet identified potential suspicious activity with your WestJet Rewards account and have determined that some of your WestJet Rewards profile information may have been accessed by an unauthorized third-party. None of your profile data contains banking or credit card information.
We took immediate steps to secure accounts by resetting your account password. We ask that at this time you update your password (using one that is strong, unique and is not recycled or reused for other accounts) as soon as reasonably possible by going to the “Forgot ID or Password” link from the account sign-in page on WestJet(removed .com so forum lets me post) or in the WestJet app under the account tab.
We continue to investigate and are taking all available measures to ensure the security of your account. Your privacy is extremely important to us and we sincerely apologize for any inconvenience.
Sincerely,
Steve McClelland
Vice-President, Loyalty