This was a few moons back, but I did get an experience there that I've never seen or heard of in the past. Was flying PLS-EWR-BTV in paid J as an AC *G. When boarding the flight in PLS, I get a message that the EWR-BTV was cancelled. OK.. I'll figure it out when I get to the desk after collecting my luggage at EWR.

I get to the desk and find out that the next available flight to BTV was then next afternoon but the agent was able to get me on the early morning flight to YUL. Great. Then she gave me a key to a hotel room and a meal voucher. Not a voucher for the hotel, but a key to the actual room. I hopped off the shuttle and walked right to my room. Brillant.