It is really difficult, I got through to the US number just before midnight last night, I think I was speaking to the team in India and I was told that they couldn't help and to call back in a week. Even when I said to them that the seats would be available in the next few minutes she was quite adamant that I call back in a week or so as the flights would be released by then and I could book what I wanted. By the time I got through again and passed security all the seats had gone so I need to try again tonight