Originally Posted by
abaheti
I followed the advice in this thread and submitted to Chase with issue, what conversion should have been vs what it was, difference in USD I was ripped off, and within a day or two had a credit, no questions asked.
How did you determine what the conversion should have been (the Visa exchange rate calculator
https://www.visa.co.uk/support/consu...alculator.html requires specifying a bank markup)? Is there anything else I should be writing? The closest Chase menu option for the problem seems to be
"I was charged more than expected" if I'm reading correctly.