FlyerTalk Forums - View Single Post - July 2024 Hertz Gold Rewards Program Update (Points Expiry and Cancellation Changes)
Old Jan 15, 2025 | 8:15 pm
  #132  
Stripe
All eyes on you!
20 Years on Site
 
Join Date: Jun 2005
Location: AUS
Programs: AA Exec Platinum/MM, DL Gold/MM, Hilton Diamond, Accor Silver, Hertz Five Star
Posts: 7,483
I just stumbled onto this thread. I never received any notice of this change so I checked my account. I had 4,467 points, all wiped out on Nov 28. Certainly not all were over 5 years old so I assume I got caught under the 12 month "no activity" rule. The problem is I did have several rentals over the last year, but they were all in countries where you don't earn points (e.g. Hungary, Malta). My most recent points activity was a points rental in Ireland in November 2023, so the November 2024 wipeout seems to follow.

Do I have any recourse here, based on the lack of notice or the overly strict definition of "activity"?
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