Originally Posted by
c1223
I wouldn't bother personally. This is the BA service standard. Experienced similar on 4 (out of 8) F sectors in the past 6 months.
Every single 787-10 I've stepped foot on in the past few months has had issues with suites in both F and J. These are meant to be the newest aircraft.
The seat I had on a recent SYD-SIN was filthy which is beggars belief given the aircraft sits at SYD for 8 hours.
Obviously the dog hair issue is nothing to do with them - you'd have to complain to AA, but I would suggest that is a waste of your time.
If you don’t feedback, then don’t expect anything to ever change.
And, if I was paying for First, I’d expect everything to be perfect - because that’s how BA markets its service…