FlyerTalk Forums - View Single Post - TK's recurring issue of charging for included bags on *A award tix [master thread]
Thread: TK's recurring issue of charging for included bags on *A award tix [master thread]
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Old Jan 15, 2025 | 6:18 am
  #64  
nacho
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Join Date: Aug 2010
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Originally Posted by Elle19
in my case two different united agents- one in person and the other one via live chat told me to pay TK for bags and United will reimburse me later. I have got the chatscript too. Now United is saying it was a miscommunication :/. I have filed my DOT complaint and have opened another case with United that’s under review now. Let’s see what happens. If all fails I will just do a chargeback, even though I’m not convinced I will win the credit card dispute because I paid TK not United….
It will take a momth or 2 before you hear back from United - check the deadline of the chargeback and make sure you do it before. You should have at least 3 months to do it.

Don't redeem any TK tickets with UA miles until UA has sorted out this mess.
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