Originally Posted by
yamazakiSwe
november 6th, yes its a bit strange wording but I guess it's because they wont credit if the flight was operted by any other airline.
Ok thx, so that was even way before mine. Wondering what kept them from sending the request for such a long time, as this seems like a task out of the quick & easy category.
Btw., this is the only e-mail I've gotten from SAS so far, two days after I filed the VN retro claim:
''Due to some technical difficulties, we’re currently unable to register points. Please know that our team is working diligently to resolve this issue as quickly as possible. We truly appreciate your patience and understanding.
Thank you for being a valued member of our community.
Warm regards,
SAS Customer Service''
Correct me if I'm wrong but I think I haven't seen one person yet that hast gotten their points credited from a VN flight through a retro-claim, the waiting seems to be endless...