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Old Jan 14, 2025 | 11:54 pm
  #3476  
joe3000
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Join Date: Jan 2025
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Originally Posted by yamazakiSwe
I just got this.

Thank you for your request for retroactive EuroBonus points for flights activities.

We are pleased to inform you that we have sent the request for crediting the EuroBonus points to Vietnam Airlines for flight VN570 flown on 28OCT24. If the request gets approved by operating airline points will be credited to your EuroBonus account. We appreciate your patience.

Points are credited to your account are according to the rules specified in the EuroBonus Membership Conditions. For information, how SAS handles your personal data, please visit SAS Website.
May I ask on what date you submitted your retro-claim? I submitted mine on November 26th and have not received such an e-mail as of now.

The slightly worrying phrasing here is 'if the request gets approved by operating airline' imo (considering that operating airline is VN)...
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