Originally Posted by M60_to_LGA

This website is the flamingest dumpster fire that ever flamed. I have never seen anything so dysfunctional. Honestly, it's an embarrassment to all of Peru. While I now have a ticket (although I'm half-expecting them to send me an email in a week saying, "sorry, our bad - it's canceled!"), the whole experience has left a very bad taste in my mouth. I spent close to an hour on the phone today on hold with the ministry of culture and then getting disconnected, asking poor employees of iPeru in Cusco to help me, sending emails and Whatsapp messages... and nothing worked. I tried on Chrome and Edge, with equally bad results.

Finally I get home about 11 hours after making the first attempt to reserve and book, and lo and behold - I was actually able to buy the ticket! But only on Edge. On Chrome, it didn't even show up in my cart. I don't understand anything.

Someone in a position of authority really needs to fix this situation. This is an absolutely awful introduction to Peru for tourists, and I wouldn't be surprised at all if people got so disgusted with this ticket situation that they just gave up on visiting Peru altogether.