FlyerTalk Forums - View Single Post - Air France lied about the reason for a delay, I caught them
Old Jan 14, 2025 | 11:24 am
  #21  
MrE
20 Years on Site
 
Join Date: Sep 2004
Posts: 23
Hi dflanagin,

I just received the same generic message from Air France. Specifically:
I am sorry that your flight from Seattle to Stockholm on 31 December 2024 was delayed because of a decision of air traffic control.

A situation like this is regarded as an extraordinary circumstance. Therefore, the compensation set by the EC Regulation 261/2004 does not apply.
I plan to open a case with the Swedish NEB. But it's a slow process.

The "airdisputes" link you posted seems to be no longer valid. Not sure if you have the story somewhere else?
MrE is offline