Originally Posted by
chris63
Booked a non refundable stay at Renaissance Warsaw Airport for April, i just spotted that they charged my VISA credit card in GBP instead of PLN which was the currency i authorised via Veryify VISA, so cost of stay is 4.69% more & puts the stay more expensive than Expedia, sent in a complaint with screenshots a week ago, no response, just emailed the DGM.
Went back and looked at my stays at this Hotel last Year, they pulled the same trick
Have you tried contacting your credit card company? If you weren't offered the option of charging in your home currency, they should be able to fix it.