FlyerTalk Forums - View Single Post - LOT Polish flights cancellations, rerouting and compensation
Old Jan 13, 2025 | 9:53 pm
  #43  
Gamerska
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Originally Posted by SK2751
Last September I had a one-way booked HAM-WAW. The evening flight was cancelled about 5 days out, so a schedule adjustment. I was rebooked the following day early morning automatically. I got an email, so I knew about it. I travelled to HAM anyway, as I would not make the early morning flight from mid-Germany anyways. I booked myself a hotel, and flown the day after. LOT has refused EU261 and to refund a (cheap hotel bill - ca 100 EUR). I wrote them a more formal response, quoting the regulation and they budget. The compensation flown into my account in several days. They still declined the duty of care. Since this was a work trip, and I have enough to do, at that point, I have claimed the extra night from my employer. But I was P***ED off at LO for declining duty of care. They response was something to the effect that "they only provide this to the people in need who are stranded", and (me guessing) they did not consider me stranded because my ticket was one way. I think this was legally possible to win, but as said, I had no energy to press.

After this, I am now rather skeptical flying LO anywhere on personal dime, with no travel account to cover up for their f*ck ups.
I guess since this is the report of 'just' one flyertalk member, and hasn't been reported in the Polish media, and there are no pics - it, to quote Nieszprot, 'it didn't happen'.

Personally, I surmise that the flight had more one than one seat sold, and that at least 50% of the pax were Polish speakers, yet, Polish media didn't pick it up.

And that is what happens with the TATL flights that get cancelled. It happens and doesn't get reported in the media...


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