Originally Posted by
SHLTP
My concierge told me yesterday I could convert a category 7 to 20,000 points. First time I've ever done this.
I had so many TSUs to use (used 4 in last month as they expiring) last year with 12 that it was impossible to use the certificate and use up TSUs. I wish theyd let us use TSUs with certificates.
Your concierge told you this after it expired and then gave you the points? Or told you that ahead of time that you'd be able to do it once it has expired?