Originally Posted by
Medhatter
They didn't refuse after I went to customer service but they insisted that the auto rebooking would only do J. So my lesson should be if I am in that situation again to go to customer service right away. They were going to manually put me on AC 222 which should have been earlier but just as they were assigning the seat it came up delayed and landed 10 minutes after 224.
That's not unreasonable. you would expect them to rebook you in J if that's what you bought. That if you want them to rebook you in a lower class, that you would need to let them know.