FlyerTalk Forums - View Single Post - Is something changing wrt Globalist phone line? (transfer to "luxury" agent/team)
Thread: Is something changing wrt Globalist phone line? (transfer to "luxury" agent/team)
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Old Jan 13, 2025 | 4:33 pm
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MSPeconomist
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Starwood used to have specialized luxury agents but I've never heard of this with Hyatt.

Also, I've been told that suite upgrades book into any standard suite without inventory restrictions *except* if one is paying for the standard room with points, which requires that the agent contact the hotel for permission to confirm the suite upgrade---and the agent does this, not the Glob customer.

Why OP is traveling is not WOH's (or the individual agent's) business
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