FlyerTalk Forums - View Single Post - Andaz Maui REVIEW - MASTER THREAD
View Single Post
Old Jan 12, 2025 | 10:55 pm
  #4887  
Galun
20 Years on Site
 
Join Date: Oct 2004
Programs: UA 1K
Posts: 54
Originally Posted by 777 global mile hound
Getting walked as a guest is far more clear in actual terms then involuntary cancellations when a hotel changes its mind.!
So that was the confusing part for me when I got the original email. I immediately thought I was getting walked, but I didn’t get any plan for re-accommodation. Is involuntary cancellation at an hotel even a thing like IDB for airlines?

Once I emailed back saying hey if you want to walk me you have to re-accommodate and compensate me. An actual person reached out and it was handled smoothly, like what I would expect for being walked. By the way, they already had arrangements with other hotels in Wailea to re-accommodate, so there was clearly a plan.

Maybe an intern wrote the original email. Or, more likely, they want to see what they can get away with.

Anyways, I’m good.
Galun is offline