Originally Posted by
Richelieu
As a first part of the promised follow-up, I got a generic response about the process still being underway and, while another flyertalker mentionned that the process was said to run until mid-January, the mail I got said:
"Our team is still in the process of upgrading/extending Royal Ambassador accounts, and we are unable to provide a time frame of when this may be completed."
That's tough being left in limbo like that, it bugged me waiting all through December it was a relief when I was renewed early January.
I really don't see why it would take this much time into the Month to figure out if an account meets the requirements, I can imagine it causes some to not book or book elsewhere depending on the destination.