Originally Posted by
ffgap
I know other chains got this. But, for IHG, I think the preferences are for elevator/floor/smoking only.
But I suppose you could leave a note like "prefer queen/king over twin" in the non-binding special requests box (on the booking process' payment page).
Apologies; what I meant was it appears to be a preference associated with my profile that I've selected somewhere along the way at some point, that IHG is now attempting to meet. Only I can't figure out how to remove it (recently had it confirmed at an IC where they apologised for only providing one bed..), because I can only change the ones you've mentioned. It must be on a booking screen somewhere..