Originally Posted by
Wirtz
Out of curiosity, did your itinerary change at some point? Sometimes, when your get a ticket revalidated or re-issued for involuntary re-routing, when the agents to the booking, sometimes the systems are quite slow to pickup changes. The automatic rejection is usually when the automated system does not find you "checked in" to the flight you are claiming.
Yes, the flight home was changed to come home earlier than planned due to family illness.
That it’s rejected is one thing, that Iberia tells me the flights are not eligible is another.