Originally Posted by
runmilerun
Hi,
I booked a BOM-JFK award flight on AI (business I space) on UA.com. A few days UA contacted me and said AI wouldn't confirm the space (and that any Air India X or I space on any route hasn't be able to be confirmed recently). For rebooking, the agent insisted that the 200-mile radius rule apply if I wanted to depart from an alternate airport. DEL is 700 miles away (and business class on DEL-EWR is sold out anyway for the dates I can travel). I asked if I could fly SIN-SFO-EWR instead on UA metal (and figure out BOM-SIN on my own), but the agent insisted that I would have to pay the difference in miles (which is a lot). I hung up. Am I just SOL?
I had the exact same experience and ended up having to cancel booking as they insisted on mileage difference etc. In a way, my only frustration was why did US show availability when partner is not confirming.
The key issue I am seeing is complete lack of availabiltiy on decent partners/routes whether AI or Lufthansa or Swiss, etc for flights in and out of India even for Feb. My gut says there is some partner issues for India route with UA using miles.