FlyerTalk Evangelist and Ambassador: The British Airways Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Diam, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 33,122
Exactly. It's impossible on the new interface (BA and progress...) so all you can do is keep trying. If you end up on the old system (you'll see immediately as it looks different) then you can change it. Anecdotally, the old system pops up less and less often it seems to me...