Originally Posted by
FlightNurse
The slow spiral demise of AA continues. I'm sure the cart service was a direct complaint from the single FA, which has to serve 20 passengers.
I totally agree in spirit, but it's not like even pmAA was any stranger to carts in first class. Even long before the merger, I was shocked to see AA FA's using carts in F between 2007 and the merger, because that was definitely not what I was used to at UA (or even occasional US flights). I don't love the second beverage service cut part of the announcement, but in many ways the carts on 321's are a return to the old AA, which everyone is always asking for.
I'm fine with the standardization of meal taking order though... I think both passengers and crew alike had trouble with the directional order, this is clearer for all.