Originally Posted by
Boraxo
Agreed. TLDR:
- Title is misleading
- This is not a "meltdown" like 100s of planes stuck for hours (and the east coast storms were not a surprise)
- 1K who had to hustle to gate (haven't all 1Ks done this more times than we can count")
- Plane was held for connecting passengers per UA current procedure (and much better than competitiors)
- Actually cleared PP (should be excited!!!)
What is the complaint here?
Box - the point is not worth debating, but when you are sitting on a tarmac for over 2 hours for a 45 min flight because a Hub is on a rolling ground stop... and for reasons that are not exactly clear - and I am sure that we were not then only ones, then maybe that can be considered a meltdown.... but all in the definitions, I guess
hustling to a gate to see if it is still "open" after the flight was schedule to take off? I dont mean, "last call" or "finish boarding" - but actual take-off.... it was not until after we finally landed that I saw that the flight had been delayed a bit (and I was checking the entire flight) - I think this is a little different... and yes, I have run to flights - and I have had doors close in my face before the 10-15 min departure time - and yes, I have "lost" my desired seat because, even though I was on a UA connecting flight - they assumed I was not coming.
Yes, was happy and very surprised that I had cleaned - maybe only because others had canceled/missed - but that is a different topic for a much longer thread.
Yes, on the flights to Hawaii, I can imagine 35 GS/1K..... and it does make you wonder if there are objective criteria that UA used to decide to hold a flight.....what is that procedure?
....especially give the procedure to probably prioritize the bigger planes coming and going and keeping the smaller ones (or closer one, not in the air) - on the ground locally?
.... I think the key learning point for me, which is stressful, but to have faith in the system - not matter how stressful and frustrating
but again - how much of this is due to "status"?