Originally Posted by
lowfareair
Searching the upgrade and award availability part, I'm seeing C4 on EF for SCL-DFW on March 9, but the SWU is still showing as waitlisted and an AAgent confirmed that there is no inventory.
Is this part of EF borked as well now?
No, as always you must use the "Awards & Upgrades" search to see upgrade availability, not the general "Flight Availability" search.
Using the Awards & Upgrade search shows SCL-DFW on 3/9 is C0, not C4.