FlyerTalk Forums - View Single Post - Consolidated Global Services Thread: Benefits, Questions, Experiences [2025]
Old Jan 8, 2025 | 7:51 am
  #32  
Dyce
1M
40 Countries Visited
100 Nights
15 Years on Site
 
Join Date: Nov 2010
Location: IAH & CMH
Programs: UA GS, UA MM, Marriott Ambassador, Hilton Diamond, Uber Platinum :)
Posts: 934
Originally Posted by smithdb
I think that's the right analysis -- honestly, maybe the greatest benefit is the ease of getting an agent, which helps when one of my non-GS children is stranded somewhere and needs to be quickly rebooked.
but that agent will first check the previous 8 years of flight history to make sure you’re not booking one ways to game the system, then lecture that there’s only one exception, and you chose your own seat so you’ve already used your exception.

They’ll also leave a note in your record to log this call, informing other agents that under no circumstances are they to help, as you’ve already taken 3 minutes of agent time… plus your account shows you had two trips to the Polaris buffet so you’re borderline unprofitable. And once in 2018 you asked for slippers AND a mattress pad…and the flight was only 11hrs 59mins…

yes, I’m exaggerating (not by much), but this is what GS is becoming. If it hasn’t already…
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