Originally Posted by
Danny8500
Just stayed there for a week and it is definitely one of the best Marriott hotels in the world. Service was 5 stars. If they offer to upgrade you to the river view over the rice paddy definitely take it. While there is occasional noise the rooms are much more remote and secluded. Other guests can see you in the rice paddy villas but not the river villas. The river view is a much better experience imo. I could definitely see why the hotel would be confused at someone denying this free upgrade.
Lovely to hear you had a pleasant stay! I'm rather puzzled by your logic about the upgrade situation. Why would anyone be confused about a guest preferring what they actually booked? I specifically booked on cash rate for a particular villa which is very quite different from your booking on points.
Originally Posted by
Danny8500
Every dinner we went to we were recognized as ambassadors and offered free drinks or free dishes. The chefs and food and beverage managers frequently came by to say hi and chat.
I think 99.9% of people would not be disappointed.by a stay at the Mandapa.
Your comment about being recognized as an Ambassador, while I wasn't, and getting special treatment rather proves my point brilliantly, doesn't it? Being recognized as an Ambassador at every dinner, with staff lavishing you with free drinks and personal visits. This is the level of service I expected and it does highlight the disparity in how different guests are treated.
Originally Posted by
Danny8500
i wouldnt listen to the earlier post ranting about the subpar experience at the mandapa.as something feels off.
Suggestng my experience is somehow 'off' because it differs from yours is, frankly, a bit rich. Everything I’ve shared happened, and I have no reason to post false information. I'm merely sharing my experience and pointing out that not every guest receives this same level of care and attention.
Not trying to be difficult, but perhaps consider that your amazing holiday experience doesn't invalidate someone else's genuine concerns? Just my 2 pence.