Originally Posted by
dlnewbie
If they were taking something away I could see your frustration, however they are adjusting their 'broken' system to match exactly what their 'promise and commitment' read 'T&C' state. I don't like it either, but can't really blame Marriott. I would say that mass discussions of the expiry in various forums (not just FT), likely didn't help the extended expiration staying around.
I agree with you, all this whinging and whining about how they 'took something away' is exhausting...all they did was correct an error and reverted to the published T's&C's...I mean if they mistakenly deposited 100,000 points in your account instead of 10k for a stay, should you be able to keep those, or is it reasonable they correct the error? I also don't think any FT or other on-line chatter is what resulted in the fix, but convince yourself of what you want to believe.