FlyerTalk Forums - View Single Post - Payment - "An Error Occurred, Please Try Again"....but Payment Taken!

Jan 7, 2025 | 12:12 pm

#6

brightstar100

Join Date: May 2005

Location: London, UK

Programs: BA GGLfL, Flying Blue Platinum, Hyatt Lifetime Globalist, Marriott Bonvoy Titanium, Hilton Diamond

Posts: 914

Quote:

Originally Posted by St Elmos Fire

This just happened to me, "an error occurred" the first time and the second time the screen just hung there, but the booking looks to be ticketed, I have an e-ticket receipt in my email, and the money is pending on my Barclaycard. Seats selected on the website and a ticket number issued (both on the e-ticket receipt and a check on RJ.com)

Should I call them to check?

Has happened twice in last 24 hours for me. The first didn't ticket - I gave up and used Expedia. The second, I called the GGL line and confirmed it was fine/ticketed. Annoying.

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