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Thread: Payment - "An Error Occurred, Please Try Again"....but Payment Taken!
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Old Jan 7, 2025 | 8:46 am
  #1  
BOH
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20 Years on Site
 
Join Date: Apr 2005
Location: UK
Programs: IC Hotels Diamond Elite, BA Nothing
Posts: 8,914
Angry Payment - "An Error Occurred, Please Try Again"....but Payment Taken!
So I tried to complete a booking with BA and at the very end on the payment page got this message:

"An Error Occurred. Please Try Again".

Almost simultaneously my phone pinged and the Amex App stated I had a £193 deduction made by British Airways. So a payment has been taken.....but I have no confirmation or PNR for the flight.

What would be the best course of action now? Call them.....or re-book again straight away to secure the flights at the same price?
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