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Thread: Complaints and time frame to expect a response?
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Old Jan 7, 2025 | 5:12 am
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corporate-wage-slave
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Originally Posted by paulaf
How do you escalate a case to try and get it resolved, it's a simple one about seat selection when they kept getting removed months ago, but it's been showing as received for nearly 3 months now, thanks.
I think the underlying problem now has been resolved, at least I've not seen any recent issues on that specific problem. If you think the matter is sufficiently serious then you could raise a CEDR complaint but I suspect that would be overdoing it a bit.
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