Originally Posted by
747Dreamflyer
Ending challenge on 05 December but til now still 3 Airlines credit missing, Tarom flown on 06 Nov!!!! VN (2 segments) on 23 Nov and VS on 04 Dec, only retroclaim issued online for VS flight, other two by mail and calls with a file opened but till now no trace of accredit neither 1.000.000 points confirmation. Mailed to Sas attaching tickets and BP showing clear class of eligibility and requesting urgently accredit but no reply at all, call center waiting hours and still same response WAIT, really bad situation and SAS IT really sucks!!!
SAS literally had to extend their deadline a month cause they have too many retro-claim support cases to go through. If you have submitted your claims, WAIT.