I travel to Austin for work every 4-6 weeks, and while I've tried a few different hotels (Thompson when their rates are good, Tommie when everyone's rates are high), the Hyatt Regency has become my reliable go-to. It might not have the same trendy buzz as The Thompson or Tommie, but honestly, this place delivers where it counts.

• Upgrades are surprisingly common: I usually book a standard 2 queen room with my corporate rate, but more often than not, I end up with a king with a view, and this time, even a corner king! All it took was a quick text to the hotel after booking. I've never gotten a suite but don't want or need one on these trips.
• The welcome amenities are a nice touch: This time around, I had sparkling water, some local treats, and vouchers for cocktails at the bar AND coffee drinks from their new "Market" (which replaced the Starbucks). It's always a pleasant surprise to get these but it is inconsistent... sometimes I get them, sometimes I don't/
• They still offer the good stuff: Room service breakfast is still an option (a rarity these days!), and you can choose between 500 points or a $10 food and beverage credit if you decline housekeeping.
• The staff is genuinely friendly: From the front desk to the room service folks, everyone is consistently helpful and welcoming. Plus, they're super responsive to texts, which is a huge plus for me.

Hyatt's app is seriously lacking compared to Marriott's. I'd love to see them add mobile chat and request features.

Overall, the Hyatt Regency Austin offers a solid, comfortable stay with some unexpected perks. Highly recommend!

PS also cross posting to FB and Reddit in case you see it there too.