FlyerTalk Forums - View Single Post - July 2024 Hertz Gold Rewards Program Update (Points Expiry and Cancellation Changes)
Old Jan 6, 2025 | 5:50 pm
  #131  
m907
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Originally Posted by rylan
Definitely go after them and keep on it for points being removed incorrectly. Send screenshots/copies of your Twitter conversation with Hertz as well.

I'd also suggest notifying your state attorney general office of misleading/deceptive consumer practices and file a complaint with the BBB.
Even better, file for arbitration. Under the terms and conditions, Hertz is required to pay all the fees.
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