Originally Posted by
SP03
I don’t think that’s the issue. I checked the booking process and Amex has fixed the issue. It no longer says a deposit from the hotel in the confirmation page just before booking.
again. u are free to do watever u like. i am here to warn everyone of the admin headache thats about to occur if pple wanna select FLEXIBLE CANCELLATION vs non-refund.
similar to u, ive been doing this personal plat FHR thing for a long time w/ multiple. i got too comfortable w/ the process. i was careless. i quickly did the FHR booking like many times before. and i got screwed.
same thing w/ amex $50 HH credits via gift cards. tons of pple buy it despite the CLEAR documented issues. and ever since amex biz plat intro the HH credit, ive been waiting in the front desk forever watching pple trying to split payment 20+ gift cards to settle their folio. pple in this game still dont understand u burn locations w/ that type of behavior and next time, there will be a stupid 2 payment form max policy.
anyway, let me try to clarify again for the benefit of this thread. esp since FT has helped me so much w/ DPs for many years.
below is example of what screwed me:
PAY NOW DID NOT MATTER even tho there was clearly a depo option which i did NOT select.