Originally Posted by
bthere79
just spoke to BA over live chat, now they're telling me i'm going to remain gold until the end of march, so 12+2 months of gold, then soft land to silver on the 1st april, i asked him if he was absolutely sure and he said yes...
it seems strange to me as my app says 'card expiry' 31 jan 25 but he said that's just the 'physical card expiration date' (whatever that means)
can anybody corroborate either way? any first hand experience perhaps?
I really wouldn’t place too much faith in what an agent has told you over chat. Soft landings have always been discretionary; if that were changing to a formal feature of BAC then you’d have expected that piece of good news to have been announced (it wasn’t).