Originally Posted by
dmbolp
Everyone gets an assigned seat AND a boarding position; boarding will remain relatively the same
Turning to boarding. We are known for the relative calmness of our boarding process in the gate area itself. And because our customers are used to lining up to board the aircraft in order and next to stanchions, we expect our future boarding process to feel very familiar and uniquely Southwest. In addition to a seat assignment, customers will receive a boarding position number and will line up in orders similar to how they do it today.
I'm sure the difference will be easily understood by everyone and there will be no confusion and no hurt feelings...