Good news back to report.
An education mail + bartering suggestion has yielded a positive result back.
I applaud the hotel and the agent handling my case for admitting they got the RA policey confused.
Thank you for providing the information regarding the guaranteed early check-in.
If the suite is not ready upon your arrival,
we would be happy to check you in to a standard room to accommodate your early check-in
and then move you to the suite room once it becomes available.
If the suite is ready upon your arrival, we would be delighted to check you in to the suite upon your arrival.
This way we can accommodate your guaranteed early check-in at 10:00AM.
demue thank you for your support, you had to catch all 110 kg of me if i was about to faint !