https://www.ihg.com/intercontinental...rms-conditions
As no none seems to have spotted this change .....
Royal Ambassador Benefits- Royal Ambassador member benefits include:
- Guaranteed early check-in of 10 a.m. on day of arrival.
* the line: if a RA's room is not available at check in time , hotel shall provide a temporary "hospitality" room has been erased
* interpertation bad: RA early check in is not part of guarenteed benefits compensation
* interpertation good : hotel must give RA early check in and there is no excuse because it is a guaranteed benefit
I'm posting this to inform my fellow RA as IC MIA's correspondence with me revealed a discrepancy:
--
Thank you for providing your estimated arrival time for 10:00AM, I have notated it on to your reservation. Also, thank you for being a loyal IHG Royal Ambassador, I have placed your request for early check-in on to your reservation. Please know that early check in is based on availability and cannot be guaranteed until our check-in time at 3:00PM. However, we will try our best to accommodate your request.
--
Which is ofcourse nonsense !
.....
Be informed about part 1
https://www.flyertalk.com/forum/36782307-post5280.html