Originally Posted by
Troopers
Theoretically, I suppose it possible to have 2 connecting rooms upgraded but I think it's highly highly unlikely. Suites don't connect to other suites. Typically, a one king bed room connects to a double bed room, sometimes a junior suite (with a king bed) connects to a double bed. If anything, maybe upgrade both rooms to higher floors.
Properties will block off connecting rooms (at my request) to guarantee connecting rooms. They will not block off upgraded rooms. So, the room(s) have been pre-assigned/reserved me and at that point, I've lost the opportunity to have the rooms upgraded and connecting.
If you want connecting rooms, just book the appropriate connecting rooms and call the property to block the rooms for you. If you want an upgrade, book 2 non-connecting rooms and hope for the best at check-in. Can't have both, pick one.
Just checking to see if I understand here...I have a suite upgrade and the suite has a connecting room. Travelling with a 1 year old and 6 year old. Hyatt concierge is refusing to require the hotel to block off the rooms. They keep changing the reasons for this. First it was that you can't apply two benefits to the same reservation. Then it was that adding the adjoining room would change the type of suite and it would no longer be "standard". Does any of this make sense?